Last updated: 30 May 2026
Trunktrails Safaris (“we”, “us”, “our”) operates the website trunktrailssafaris.com and related social media and booking services. This Privacy Policy explains how we collect, use, and protect your information when you interact with us.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and travel preferences when you request a quote, make a booking, or contact us. We also collect technical data such as your IP address, browser type, and pages visited through standard analytics tools.
How We Use Your Information
- To respond to enquiries and prepare safari quotes and itineraries.
- To process bookings and provide our tours and safaris.
- To send you trip updates, confirmations, and relevant travel information.
- To improve our website, content, and customer service.
Social Media and Content
We publish travel content and our own videos to social platforms including Facebook, Instagram, LinkedIn, X, and TikTok using authorised scheduling tools. We only post content that we own or are licensed to use. We do not access or post to your personal social media accounts.
Sharing Your Information
We do not sell your personal information. We share it only with trusted service providers who help us deliver our services (such as accommodation partners and payment processors), and where required by law.
Data Retention
We keep your information only as long as necessary to provide our services and to meet legal and accounting obligations.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Cookies
Our website uses cookies to improve your browsing experience and to measure site performance. You can control cookies through your browser settings.
Contact Us
If you have any questions about this policy, contact Trunktrails Safaris at info@trunktrailssafaris.com or via WhatsApp at +254 113 208888.
YouTube API Services
Trunktrails Safaris uses YouTube API Services to publish our own marketing videos to our own YouTube channel. By interacting with our YouTube content you also agree to the YouTube Terms of Service and the Google Privacy Policy.
Our publishing tool accesses only our own channel. It does not collect, store, or process any personal data of YouTube users or visitors through the YouTube API. The only data handled are our own video files, titles, and descriptions, plus basic performance statistics for our own channel. We retain no YouTube user data, so there is no user data to delete; any stored authorisation tokens for our own channel are held securely on our own infrastructure and are deleted when no longer needed.
If you have granted our application access to your Google account (this applies to company staff only), you can revoke that access at any time via the Google security settings page. For any questions about our use of YouTube API Services, contact us using the details below.
